Florabundance products are shipped with a 100% quality guarantee. Quality claims must be made to Florabundance within 48 hours of receiving the order. We may ask for a photo of the claimed product. Product claims outside of the 48 hour period are accepted by the customer on an “as is” basis. Approved claims will be deducted from the invoice amount on your next shipment. Exclusions to this guarantee include, but are not limited to, damage due to transit problems or weather conditions, Saturday shipments, shipper exclusions, or 2nd day arrivals being requested by the customer. Florabundance, Inc. can not be held responsible for airline shipments at customer request that may be delayed. Pictures may be asked for or required to help us communicate with the shipper and grower in tracking down the nature of the quality or transit problem. Florabundance ships fresh cut flowers of premium quality and can not be held responsible if flower blossoms have not opened enough in time for an event.
Sometimes there are delivery delays due to mechanical issues or weather. Because of this, we may or may not be able to credit the shipping fee. It’s always good to schedule the arrival of your flowers a couple days before your event. Please consult with your Wholesale Floral Consultant for advice and timing about your flower delivery.
While we endeavor to provide the most accurate, up-to-date information available, the directories and information on our site may be out of date or include omissions, inaccuracies or other errors. Our sites and the materials therein are provided as is and as available. We do not promise that our site or any services offered on our site will be error-free or uninterrupted, or that the use of our site or any content, search or link on them will provide any specific results.
You agree that any legal action brought against us shall be governed by the laws of the State of California, without regard to conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on any one of our Sites shall be an appropriate federal or state court in California. We make no representations that the content in our Sites is appropriate for access outside the United States. Those who choose to access any one of our Sites from outside the United States do so on their own initiative and are responsible for compliance with local laws. If any provision within the Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and all remaining provisions shall be enforced.
By using our website, you agree to indemnify and hold Florabundance, Inc. and its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys fees, made by any third party due to or arising out of your use of such Site, including providing a link to another site or uploading any content to such Site.
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If you have any comments or questions, please do not hesitate to contact us.